IMEI Check FAQ

What is an IMEI number?

IMEI (International Mobile Equipment Identity) is a unique 15-digit identifier for a mobile device used by networks to recognize it. Dual-SIM phones usually have two IMEIs.

How can I find my IMEI?

Dial *#06# on the phone, check Settings → About Phone, or read the label on the box or SIM tray. Dual-SIM devices show IMEI1 and IMEI2. See the guide: How to find your IMEI number.

Why should I check IMEI on IMEI24.com?

To confirm blacklist (lost/stolen) status, carrier/SIM lock, and device details before buying or selling. It helps avoid blocked or incompatible phones.

What does a blacklisted IMEI mean?

It indicates the device was reported lost/stolen or otherwise blocked. Many carriers deny network access to blacklisted IMEIs.

What is carrier/SIM lock?

A restriction that ties the phone to a specific operator or country until it is unlocked. IMEI checks help confirm lock status.

Does IMEI24 support eSIM and dual-SIM?

Yes. eSIM devices still have IMEI numbers; dual-SIM phones typically have two IMEIs (one per line).

Is checking IMEI safe? Do you store personal data?

Checking an IMEI is safe — it’s a device identifier, not your personal content. See our Privacy Policy for details on logs and retention.

Is it legal to change an IMEI?

In many countries, altering IMEI is illegal and can void warranties or lead to network blocks. IMEI24 does not support or promote IMEI modification.

My IMEI shows invalid/not recognized — what now?

Verify the digits (and both IMEIs on dual-SIM), reboot/update the phone, and try again. If issues persist, contact your vendor or a certified service center.

What information can an IMEI report include?

Typical results include brand/model, device specs, blacklist/lost status, carrier lock, and — when available — warranty or activation data (varies by brand/region).

How fast are results on IMEI24?

Basic checks are usually instant. Some extended lookups can take longer depending on data sources.

Which brands are supported?

Most major brands (e.g., Apple, Samsung, Xiaomi, Huawei, etc.). Availability of extended data can vary by brand and region.

Can IMEI reveal my location or personal files?

No. IMEI identifies the device; it does not expose your photos, messages, accounts, or live location.

I bought a refurbished phone — should I still check IMEI?

Yes. Always verify blacklist and lock status before use to avoid activation or network issues.

What if the phone was reported stolen by mistake?

Contact the carrier that placed the block and provide proof of purchase. Only carriers/authorities can remove blacklist entries.

How do I contact IMEI24 support?

Use our contact form or the Help Center for assistance.